"Kristina has a no-nonsense approach to her work. She understands your concerns and works diligently to come up with a solution that is best for your situation. She is direct in her communication but above all, she is prompt. Every time I needed to speak with her, despite the time-difference, she would reply within 24 hours. She answered all of my questions to the best of her knowledge and her understanding of the topic is vast. All told, I waited 1 month for my situation to be resolved. Thanks Kristina and her team - I am forever grateful."