The IRD is increasingly using commercial debt collectors to chase student loan debtors living in Australia and the UK. In the last year the IRD's Australian debt collectors collected $6.7 million from 1,782 Australian resident borrowers. With returns like that there is little chance that the debt collectors will go away. We hear from many overseas based borrowers who are being harassed by debt collectors. They call night and day, at home and at work. They don't care if you are sick or don't have enough money to pay the bills or if you have a dispute with the IRD about the debt or if their harassment pushes you to the point of contemplating suicide.
What should you do if a debt collector contacts you? We don't think you should talk to them. We recommend that you contact us straight away as we can help with advice on your options, and how to resolve the problem without further stress. We have resolution options that the debt collectors won't tell you about. If you can't contact us we recommend that you deal directly with the IRD and not a commercial debt collector.
We are always interested in hearing about your experiences with the debt collectors. Please contact us in confidence to discuss.
What should you do if a debt collector contacts you? We don't think you should talk to them. We recommend that you contact us straight away as we can help with advice on your options, and how to resolve the problem without further stress. We have resolution options that the debt collectors won't tell you about. If you can't contact us we recommend that you deal directly with the IRD and not a commercial debt collector.
We are always interested in hearing about your experiences with the debt collectors. Please contact us in confidence to discuss.