Check any letters from the IRD very carefully. We have one in front of us which concerns our client Mr H. The letter says it is about Mr H's student loan, but then the IRD officer has referred to another taxpayer by his full name (Mr K), and then, to make matters worse, on page two of the letter the IRD has referred to a Mr D. This is a clear breach of the IRD's taxpayer confidentiality obligations. We have seen several examples in the last few days. In addition to the obvious privacy issues, the muddling of various taxpayers' information means that the IRD's letters cannot be relied on as being correct.
If you receive a letter from the IRD, check carefully that the financial details actually relate to your case, and not to another taxpayer. You also need to check carefully that any settlement offer is really for the full amount of your student loan debt as the IRD's letters often imply, wrongly, that payment of a smaller amount will repay your loan in full.
If you receive a letter from the IRD, check carefully that the financial details actually relate to your case, and not to another taxpayer. You also need to check carefully that any settlement offer is really for the full amount of your student loan debt as the IRD's letters often imply, wrongly, that payment of a smaller amount will repay your loan in full.